Setting up Thunderbird

  1. Launch Thunderbird.
     
  2. From the File menu, select New, and then choose Account. The Account Wizard will open up.
     
  3. Select E-mail account. Click the Next button.

     
  4. Enter your Name and e-mail address. Click the Next button.

     
  5. Select the POP option, and then fill in the following fields:

      Incoming Server: This is the same as your website address. (E.G. www.mydomain.com)
    Outgoing Server: This should be set to your connectivity ISP's SMTP server

      Click the Next button.

     
  6. Enter your e-mail username in the Incomming filed and leave the outgoing blank. Click the Next button.

     
  7. Choose a name for this account. Click the Next button.

     
  8. Review your settings in the next window, and then click the Finish button.

We now need to check that the outgoing (SMTP) settings are correct.

  1. Go to the Tools menu and select Account Settings.

     
  2. Choose Outgoing Server (SMTP) from the left hand list.

     
  3. Ensure that the SMTP server details are set to your ISP's SMTP server and that the "Username and password" is NOT ticked unless required by your ISP.

Special Instructions regarding the Outgoing Mail Server SMTP
We normally recommend that you use your ISP's SMTP mail server. If you are planning on moving between different ISP's then we recommend that you setup your SMTP to use our servers.

  1. Go to the Tools menu and select Account Settings.

     
  2. Choose Outgoing Server (SMTP) from the left hand list. Now click add to add a new SMTP Sever.

     
  3. Enter the following details.

    Description: My SMTP
    Server Name: Enter your website address

    Now tick "Use name and password" and enter your username. For use secure connection select no. Now OK these changes.

  4. Next select your email account. On the screen is an option Outgoing Server SMTP, choose My SMTP from this list.