In order to best serve you - our client - it is important that the details we hold about you are up-to-date. If any of the following pieces of information change, please inform us immediately. This should be done in writing on your letterhead (which should match our records) or via the contact e-mail address that is registered with us.
If you choose to sell a domain name or hosting solution to another party then its is extremely important that you notify us in writing, including full details of the party to whom you are selling.
You should send us a signed letter on your current letterhead (which should match our records) quoting your account number (available from our confirmation email or invoices) and include the following information about the new owner.
If you do not have suitable letterheaded paper or your account number then please contact us and we will send a change of ownership form to either the postal address or email address we have on record.
For security reasons, we will NEVER disclose username and password information over the phone.