Client Information

In order to best serve you our client it is important that the details we hold about you are up to date. If any of the following pieces of information changes then please inform us immediately. This should be done in writing on your letterhead (which should match our records) or via the contact e-mail address that is registered with us.

• Business Name
• Address
• Contact Name
• Telephone
• Fax
• E-Mail
• The registrant details of any domain name

Change of Owner

If you choose to sell a domain name or hosting solution to another party then its is extremely important that you notify us in writing including the details of the party to which you are selling the domain name and hosting.

You should send us a signed letter on your current letterhead (which should match our records) quoting your account number (available from our confirmation email or invoices) and include the following information about the new owner.

• Business Name
• Address
• Contact Name
• Telephone
• Fax
• E-Mail
• Any updates to registrant details for any domain name

If you do not have suitable letterhead paper or account number then please contact us and we will send a change of ownership form to either postal address or email address we have on record.

We will NOT disclose username and password information over the phone for security reasons.