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Call 01624 626892 or email support@3legs.com

Renewal of Domain Name Registration

If you have purchased a domain name or hosting solution from us you will need to renew this on an annual basis. We have established the following procedure to ensure your registrations are processed on time. Please not that all renewals must be carried out in accordance with our "Positive Renewals Policy" as stated below.

  1. On the 1st of the month before the expiry of a domain name, we will issue a renewal invoice.
  2. Simply indicate whether you wish to renew or cancel the domain name and/or hosting package.
  3. Sign and return this form to us, with payment if required, no later than 2 working days prior to the expiry date.
  4. If we do not receive any renewal payment by this date, we will treat this as a request to cancel the registration of any domain name or hosting solution.

 

If payment is not received by this date, then any domain name registration will be allowed to expire with the appropriate registrar. Once expired, there may be a short operiod of time where the domain name may be able to be renewed. Please contact us as soon as possible if you need to renew the name. Once a domain name has been cancelled by a registrar, the name will then be put back on sale by the registrar.

 

Positive Renewals Policy
At 3 Legs Ltd we operate a positive renewals policy. This means that any service provided by 3 Legs Ltd must be renewed prior to the expiry date of that service. Failure to do so will result in the loss of that service once the expiry date expires.