If you choose to sell a domain name or hosting solution to another party then it is extremely important that you notify us in writing, including full details of the party to whom you are selling the domain name and hosting.
You should send us a signed letter on your current letterhead (which should match our records) and include the following information about the new owner.
Only once we receive this information will we accept any requests from the new owner.
We will NEVER disclose username and password information over the phone for security reasons.