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Call 01624 626892 or email support@3legs.com

Releasing a Domain Name

If you decide to transfer your domain name to another service provider, we do NOT charge any fee. You only pay for the registration of domain names.

If you wish to transfer the administration of your domain name to a different service provider, then please download and complete our Domain Release Form. This should be printed on to your letter-headed paper and then sent back to us. The letter-headed paper should match the details we hold about you.

Download Domain Release Form

Since the transfer process for domain names differs depending on the name, either 3Legs.com or your new service provider will need to start the transfer procedure. Once we have a signed authorisation fax we will remove any registrar lock. You will then be notified that the transfer process can be started. The following table indicates who should start the transfer process.

Domain Name Type Transfer Process
.com/.net/.org/.biz/.info

Your new service provider will need to start the transfer process

  1. Contact us to unlock the domain name and provide the Auth code
  2. Provide the Auth code to the new provider
  3. We will forward any authorisation email received to the admin email for you to action.
  4. Once authorised the transfer can take 7-10 days to complete. Once finished we will no longer be responsible for the domain name.
  5. Change any Name Server and DNS records to your new providers system, we will disable any DNS service provided by 3 Legs once the domain transfer has been complete.
.uk

We will start the transfer process

  1. Provide us with the IPS TAG of your new provider
  2. We will then release the domain to that provider
  3. Once authorised the transfer can take 1-2 days to complete. Once finished we will no longer be responsible for the domain name.
  4. Change any Name Server and DNS records to your new providers system, we will disable any DNS service provided by 3 Legs once the domain transfer has been complete.
.im

Your new service provider will need to start the transfer process

Transfer to a nic.im account

  1. Contact us to have the domain name unlocked
  2. Request the transfer via your nic.im account
  3. We will then approve the transfer
  4. Once authorised the transfer will take place immediately. Once finished we will no longer be responsible for the domain name.
  5. Change any Name Server and DNS records to your new providers system, we will disable any DNS service provided by 3 Legs once the domain transfer has been complete.

To another domain registrar

  1. Contact us to unlock the domain name and provide the Auth code
  2. Provide the Auth code to the new provider
  3. We will forward any authorisation email received to the admin email for you to action.
  4. Once authorised the transfer can take 7-10 days to complete. Once finished we will no longer be responsible for the domain name.
  5. Change any Name Server and DNS records to your new providers system, we will disable any DNS service provided by 3 Legs once the domain transfer has been complete.

 

Please Note: Once this transfer has been completed, 3 Legs Ltd will no longer be responsible for your domain name. You will need to renew the name with your new service provider at their rates.

Domain Releases/Transfer Requests will only be accepted from the individual or company that registered the domain with us.

Please note that - for security reasons - we will not action any requests unless they are preceded by signed authorisation.