Support Website

Call 01624 626892 or email support@3legs.com

Client Access Security

At 3 Legs Ltd, we employ very strict security procedures to ensure that we only accept client instructions from someone authorised to provide them.

We will only accept instructions from:

  • A predefined named person or persons
  • A verifiable communication source
  • Alternatively, once we have obtained verification from an individual or source held on record with 3 Legs, clients may choose to register a password or passphrase with us which can be used in any communication as a form of verification.

Signed Authorisation

There are certain requests that will require signed authorisation before they can be actioned. If you have a request that needs to be executed by a certain date then please contact us well in advance in order to ensure that any signed authorisation is completed in time.

Copies of Usernames & Passwords

At 3 Legs Ltd, we will only issue username and passwords or grant access to an email account or hosting package following authorisation by one of our approved methods.

We may also issue written copies of usernames and passwords to a fax number or address held on file.

We will NEVER issue usernames and passwords or accept instructions from an unknown individual without us first establishing this persons authority.